User Tools

Site Tools


info:account_recovery

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
Last revisionBoth sides next revision
guides:recovery [2015/06/26 16:18] Rapseyguides:recovery [2016/04/11 19:19] – old revision restored (2015/06/26 16:18) Jonas
Line 1: Line 1:
-<WRAP todo>This guide should be reworked to illustrate the automated recovery procedure instead.</WRAP>+====== Automated Recovery System ====== 
 + 
 +===== Linking your accounts ===== 
 + 
 +To link your account to your e-mail address Click the UCP Cog under your account management and then go down further under linked in-game accounts. 
 + 
 +{{:guides:1.png|}} 
 + 
 +Select this symbol {{:guides:2.png|}} to link your account. Fill in your password and bank pin as well (only if you have one) 
 + 
 +{{:guides:3.png|}} 
 + 
 +You have now linked your account to your e-mail address. 
 + 
 +To add new accounts, do the exact same thing. 
 + 
 +===== How to change the e-mail address that is linked to your account ===== 
 + 
 +Select and fill in the requested information. 
 + 
 +{{:guides:4.png|}} 
 + 
 +===== How to recover your Password / Bank Pin ===== 
 + 
 +Go to your UCP {{:guides:6.png|}} 
 + 
 +{{:guides:5.png|}} 
 + 
 + 
 + 
 +Click the account name under linked accounts. **(Make sure it has a linked e-mail address)** 
 +{{:guides:7.png|}} 
 + 
 +Click the Recover Password/Bank Pin button. 
 + 
 +{{:guides:8.png|}} 
 +{{:guides:9.png|}} 
 + 
 + 
 +Finally just go to your email and follow the link given by the pkhonor automated account recovery system. 
 + 
 +Lastly, go to your E-mail and follow the link given by PkHonor Automated Account Recovery System. 
 + 
 +{{:guides:10.png|}} 
 + 
 +====== Alternative Recovery Method ======
  
 Recovering an account is a rather smooth process. To recover an account, one must be first logged into the [[http://forums.pkhonor.net|official Pkhonor Forums]]. Once there, the user has to navigate to the [[http://forums.pkhonor.net/viewforum.php?f=58|Recovery section]] of the forum.  Recovering an account is a rather smooth process. To recover an account, one must be first logged into the [[http://forums.pkhonor.net|official Pkhonor Forums]]. Once there, the user has to navigate to the [[http://forums.pkhonor.net/viewforum.php?f=58|Recovery section]] of the forum. 
Line 6: Line 51:
  
  
-**Recovery Section Rules and Guidelines**+===== Recovery Section Rules and Guidelines =====
  
-This section is designed to help our players recover their accounts if they have been hacked, or have simply forgotten their password. When making a recovery, you should follow the rules, and use the format that is provided for you.+==== Rules: ====
  
-**Rules:** +This section is designed to help our players recover their accounts if they have been hacked, or have simply forgotten their password and do not have an e-mail linked to their accounts. When making a recovery, you should follow the rules, and use the format that is provided for you. 
-Do **NOT** post your password on your Recovery. + 
-Please do not “bump” your thread. It will only result in your Recovery taking longer to complete. +  * Do **NOT** post your password on your Recovery. 
-Always use the correct format. If your Recovery does not contain the proper format, it will be disapproved. +  Please do not “bump” your thread. It will only result in your Recovery taking longer to complete. 
-Please refrain from making multiple Recoveries. If your Recovery isn’t visible, it’s because we haven’t approved the post yet. +  Always use the correct format. If your Recovery does not contain the proper format, it will be disapproved. 
-If you are recovering more than one account, please include it on one recovery instead of making several threads.+  Please refrain from making multiple Recoveries. If your Recovery isn’t visible, it’s because we haven’t approved the post yet. 
 +  If you are recovering more than one account, please include it on one recovery instead of making several threads. 
 + 
 +**Title:** 
 + 
 +<code>
  
-Title: 
 Username | (Password/Bank Pin) Recovery | Date Username | (Password/Bank Pin) Recovery | Date
  
 +</code>
  
 +**Format:**
  
 +<code>
  
-Format: 
 Account Name you wish to Recover: Account Name you wish to Recover:
  
Line 52: Line 103:
 If you have any other accepted recoveries, please provide the link here: If you have any other accepted recoveries, please provide the link here:
  
 +</code>
  
 +==== How to find Transaction ID's ====
  
-If you require assistance in finding your paypal transaction ID's, there was a nice guide created by our administrator [[http://forums.pkhonor.net/memberlist.php?mode=viewprofile&u=606|Slashy]].  +{{:guides:11.png|}}
- +
-http://forums.pkhonor.net/viewtopic.php?f=49&t=42178+
info/account_recovery.txt · Last modified: 2019/02/12 11:17 by Rapsey