====== Automated Recovery System ====== ===== Linking your accounts ===== To link your account to your e-mail address Click the UCP Cog under your account management and then go down further under linked in-game accounts. {{:guides:1.png|}} Select this symbol {{:guides:2.png|}} to link your account. Fill in your password and bank pin as well (only if you have one) {{:guides:3.png|}} You have now linked your account to your e-mail address. To add new accounts, do the exact same thing. ===== How to change the e-mail address that is linked to your account ===== Select and fill in the requested information. {{:guides:4.png|}} ===== How to recover your Password / Bank Pin ===== Go to your UCP {{:guides:6.png|}} {{:guides:5.png|}} Click the account name under linked accounts. **(Make sure it has a linked e-mail address)** {{:guides:7.png|}} Click the Recover Password/Bank Pin button. {{:guides:8.png|}} {{:guides:9.png|}} Finally just go to your email and follow the link given by the pkhonor automated account recovery system. Lastly, go to your E-mail and follow the link given by PkHonor Automated Account Recovery System. {{:guides:10.png|}} ====== Alternative Recovery Method ====== Recovering an account is a rather smooth process. To recover an account, one must be first logged into the [[http://forums.pkhonor.net|official Pkhonor Forums]]. Once there, the user has to navigate to the [[http://forums.pkhonor.net/viewforum.php?f=58|Recovery section]] of the forum. After inspecting the "READ ME" stickied topic in this section of the forum, you will find a guide to setting up your recovery. The thread will be detailed below. ===== Recovery Section Rules and Guidelines ===== ==== Rules: ==== This section is designed to help our players recover their accounts if they have been hacked, or have simply forgotten their password and do not have an e-mail linked to their accounts. When making a recovery, you should follow the rules, and use the format that is provided for you. * Do **NOT** post your password on your Recovery. * Please do not “bump” your thread. It will only result in your Recovery taking longer to complete. * Always use the correct format. If your Recovery does not contain the proper format, it will be disapproved. * Please refrain from making multiple Recoveries. If your Recovery isn’t visible, it’s because we haven’t approved the post yet. * If you are recovering more than one account, please include it on one recovery instead of making several threads. **Title:** Username | (Password/Bank Pin) Recovery | Date **Format:** Account Name you wish to Recover: What are you trying to recover: (Password/Bank Pin/Forum Account) Which Country or State did you create your account in: Which Country or State are you creating this Recovery in: What Internet Service Provider (ISP) was the account created under: (Example: AT&T, Verizon, etc.) When did you create your account: Name other accounts you own so we can compare the IP Addresses: Did you ever Donate on the account: If you did donate, please post the Transaction ID’s: If you donated, how many credits did you donate for: What account are you currently using: If you can, please provide a picture or video of the account: Do you believe you were hacked: (Yes/No) If you have any other accepted recoveries, please provide the link here: ==== How to find Transaction ID's ==== {{:guides:11.png|}}